The procure-to-pay process is a quick guide for Government Trading Partners (GTPs) on how they can get started on bidding for government opportunities on GeBIZ portal and getting paid at Vendors@Gov portal.

Applicants are advised that registration as a GeBIZ Trading Partner or Government Registered Supplier is not equivalent to a licence to conduct business in Singapore. Please visit the Accounting and Corporate Regulatory Authority (ACRA) website for more information regarding the registration of a business/company in Singapore.

Interested Suppliers who wish to respond to electronic Tenders, Quotations and Qualifications will need to register as GeBIZ Trading Partners first before they can log in to respond to such electronic Tenders, Quotations and Qualifications.

Yes, individuals can register as GeBIZ Trading Partner if they are interested to do business with Government agencies but for non-Singpass holders, approval is subjected on a case by case basis.

Applications will be approved immediately upon successful submission. Authorised Representative will be informed via email on the outcome of the registration.

Overseas suppliers can, upon successful registration, trade in GeBIZ.

Applications will be approved immediately upon successful submission. Authorised Representative will be informed via email on the outcome of the registration.

Overseas suppliers will receive an email to activate their GeBIZ IDs and password upon successful registration.

The nominated Authorised Representative (AR) will represent your company in all GeBIZ transactions. This will help to authenticate who is representing the company to transact with The Government. The name of the nominated Authorised Representative must be a valid person's name that has the authority to represent the company.

GeBIZ Trading Partner (GTP) Authorised Representatives have to be at least 18 years of age at the time of registration as this is the minimum age at which contracts are binding and enforceable under the Singapore statute.

GTPs who work with Government Ministries and Statutory Boards for the first time should note that invoices should be submitted online via the Vendors@Gov portal.

For enquiries about Vendors@Gov, please log a ticket with AGD Helpdesk.

After registering as a GeBIZ Trading Partner, you may wish to apply for Government Supplier Registration (for GRA supply head). Business opportunities may specify Government Supplier Registration (for GRA supply head) as a criteria.

"SGeBIZ", or "Singapore E-Business Pte. Ltd." is a privately owned company. "SGeBIZ" is not associated with GeBIZ in any way.

There are 2 types of login authentication mechanism that can be used by GeBIZ Trading Partners: Singpass and GeBIZ ID. All methods will allow the GeBIZ Trading Partners to access the full suite of capabilities. Only non-Singaporean applicants who are not residing in Singapore will be given a GeBIZ ID and password to log in to GeBIZ.

Singapore Corporate Access (Corppass) is a corporate digital identity and authorisation system for business and other entities (e.g. non-profit organisations and associations) to transact online with Government agencies. GeBIZ is one of the digital services to adopt Corppass so to provide business entities greater convenience of using a single digital identity. Singpass is used to verify a user for them to log in before proceeding to access and transact government digital services on behalf of the corporate entity.

No. The Corppass account is tied to an individual's Singpass. This will ensure the accountability of all transactions in the system.

For adding/ swapping of authorised representatives, please ensure that your Corppass company administrator has added that new user to the Corppass system and has been granted access to MOF GeBIZ e-service. The steps for swapping user accounts in GeBIZ remains the same. The sequence of initiating this step whether in GeBIZ or Corppass system does not matter. Note that the new Corppass user has to activate his Corppass account via Singpass.

You can contact the Corppass service desk at
Tel: (65) 6335 3530
Email: support@corppass.gov.sg
Website: www.corppass.gov.sg

Logging in concurrently via accounts belonging to the same user is not supported.

Please check that your Corppass administrator has granted your profile access to GeBIZ as a digital service. Remember to activate your Corppass account before use.

Singapore Citizens, Permanent Residents, Valid Employment Pass, Dependant Pass, S-Pass holders and Eligible valid Work Permit holders. Visit Singpass website for more details.

Singpass is your personal password and it can be obtained and reset at the different Singpass counters or through the website. Visit Singpass website for more details.

To setup your Singpass 2FA, please visit Singpass website https://www.singpass.gov.sg/home/ui/support.

The 2FA is is an additional measure to verify your identity and protect your GeBIZ account from unauthorised access. GeBIZ users are required to set up 2FA to login to GeBIZ via Corppass/Singpass.

Singpass is your personal credentials. It is important to keep your Singpass confidential and do not disclose it to anyone. You might like to perform a swap representative upon login instead if you need to allow other staff in your company to access GeBIZ as your company's Authorised Representative. For more information on how to swap representatives, please refer to the Edit Company Details online guide.

Overseas suppliers will receive an email to activate their GeBIZ IDs and password upon successful registration.

You will be prompted to change your password upon the first login. Thereafter, you will need to change the GeBIZ ID password every 90 days.

It consists of all the quotations, tenders, qualifications, request for information and auctions that are still open for submission or have closed.

It consists of all the submissions that you have made and are still open for amendment. It also consists of all the submissions that you have made for quotations, tenders and qualifications that have closed.

A Tender is a method that is adopted to invite interested suppliers to submit bids and proposals for an intended procurement of goods or services with estimated value of more than $90,000, excluding prevailing GST.

Tender Lite is a sub-category of Tender with estimated value of more than $90,000 and not exceeding $1 million, excluding prevailing GST. Tender Lite aims to create a more gradual progression from Quotations to Tenders. Tender Lite has fewer and simpler conditions which are arranged into three distinct sections. Section (i) comprises standard contract clauses, Section (ii) comprises sector specific clauses, and Section (iii) contains all other clauses specific to a particular tender. View Tender Lite Conditions of Contract (COC) (Goods and Services) (PDF, 300KB).

Tender Lite will be implemented from end Apr 2024 onwards starting with general goods and services buys, and will be introduced to Infocomm Technology (ICT) and Construction buys in following years. For more information on how to search and participate in Tender Lite opportunities, please view Supplier Guide for Tender Lite Oppotunities (PDF, 308KB).

A Two Envelope Tender is a tender process where suppliers submit their technical proposal and price proposal in their offer separately.

A Qualification is the first stage of a two-stage Tendering Process whereby suppliers are invited to submit applications to qualify for the subsequent Tender. In their application, suppliers may be required to submit documents regarding their experience, capability, how they are able to meet the requirements etc. Only qualified suppliers would be able to submit a Tender Proposal for the subsequent Tender.

A contract is made when an offer is accepted. Quotations, by definition, are not offers in the legal sense. A quotation by a supplier is merely a statement of prices, which the supplier is prepared to supply the products or services if the supplier decides to accept an order for their supply. If the supplier refuses later to accept an order, or supply the goods or services at the prices given in its quotation, this cannot be considered a breach of contract, as there was no contract in the first place.

Tender are definite offers. If the Government accepts a properly prepared Tender, the Tenderer is automatically bound by a contract to fulfill the offer contained in his Tender.

However, by virtue of the GeBIZ Trading Partner T&C accepted by the GeBIZ Trading Partners (GTPs), both Quotations and Tenders submitted through GeBIZ are binding offers.

An acknowledgement message will be displayed to confirm that your tender response has been submitted successfully. To view your submitted responses, access the "Responses" link after logging in to GeBIZ.

Specific requirements will be stated in the respective individual notices.

For electronic tenders, interested Suppliers will need to register as GeBIZ Trading Partners before they can respond to such tenders.

You can log on to GeBIZ website to check if you are been awarded for the tender.

The bids will be evaluated not only in terms of price, but also whether they have complied to all the requirement of the tender specification, quality of the goods and services, timelines in delivery, reliability and after-sale service.

See Submission of E-Invoices FAQs.

GTPs are still able to browse header information pertaining to the quotation or tender without having to log in. Based on the header information, GTPs can assess if the quotation or tender is something that they would be interested to respond to, then proceed to log in to download the documents for more details.

Quotation and tender information are for the sole purpose of enabling GTPs to submit responses to quotations and tenders called by government agencies. Hence it is appropriate that these documents be made available to GTPs only and not casual internet browsers.

It is also important to note that the information provided in the quotation and tender documents contains Intellectual Property and must thus be used for their intended purpose only.

It consists of all the quotations, tenders, qualifications, request for information and auctions that are still open for submission or have closed.

It consists of all the submissions that you have made and are still open for amendment. It also consists of all the submissions that you have made for quotations, tenders and qualifications that have closed.

A Quotation is a method that is adopted to invite interested suppliers to submit bids and proposals for an intended procurement of goods or services with estimated value of up to $90,000, excluding prevailing GST.

A contract is made when an offer is accepted. Quotations, by definition, are not offers in the legal sense. A quotation by a supplier is merely a statement of prices, which the supplier is prepared to supply the products or services if the supplier decides to accept an order for their supply. If the supplier refuses later to accept an order, or supply the goods or services at the prices given in its quotation, this cannot be considered a breach of contract, as there was no contract in the first place.

Tender are definite offers. If the Government accepts a properly prepared Tender, the Tenderer is automatically bound by a contract to fulfill the offer contained in his Tender.

However, by virtue of the GeBIZ Trading Partner T&C accepted by the GeBIZ Trading Partners (GTPs), both Quotations and Tenders submitted through GeBIZ are binding offers.

An acknowledgement message will be displayed to confirm that your quotation response has been submitted successfully. To view your submitted responses, access the "Responses" link after logging in to GeBIZ.

Specific requirements will be stated in the respective individual notices.

Interested Suppliers will need to register as GeBIZ Trading Partners before they can respond to the quotations.

You can log on to GeBIZ website to check if you are been awarded for the quotation.

The bids will be evaluated not only in terms of price, but also whether they have complied to all the requirement of the tender specification, quality of the goods and services, timelines in delivery, reliability and after-sale service.

See Submission of E-Invoices FAQs.

GTPs are still able to browse header information pertaining to the quotation or tender without having to log in. Based on the header information, GTPs can assess if the quotation or tender is something that they would be interested to respond to, then proceed to login to download the documents for more details.

Quotation and tender information are for the sole purpose of enabling GTPs to submit responses to quotations and tenders called by government agencies. Hence it is appropriate that these documents be made available to GTPs only and not casual internet browsers.

It is also important to note that the information provided in the quotation and tender documents contains Intellectual Property and must thus be used for their intended purpose only.

A Qualification is the first stage of a two-stage Tendering Process whereby suppliers are invited to submit applications to qualify for the subsequent Tender. In their application, suppliers may be required to submit documents regarding their experience, capability, how they are able to meet the requirements etc. Only qualified suppliers would be able to submit a Tender Proposal for the subsequent Tender.

An Auction is one means which the Government can use to sell goods or properties.

Request-for-Information (RFI) is used as a means to collect written information about market capabilities and practices. This information may be used to assist the government in formulating its requirements in subsequent Tenders and Quotations. Responses to RFIs are not offers and cannot be awarded. In addition, please note that RFIs are not Qualifications and will not be used to qualify suppliers meeting requirements.

GeBIZ Trading Partners (GTPs) billing the Government Ministries and Statutory Boards are required to submit their invoices online.

Submission of electronic invoices will allow trading partners to enjoy the following benefits:

Suppliers should contact the Accountant-General's Department at this website.

Trading partners should contact the buyer or relevant agency's finance department for further clarifications.

MINDEF suppliers can send an email to Vendor_Payment_Enquiry@defence.gov.sg for clarifications.

It is a document issued to suppliers, for the purpose of fund commitment, invoicing and payment.

GeBIZ Message Inbox helps the suppliers to communicate with the Buyer as well as Contract Managers. Suppliers will be notified after login if there is any new incoming message. They can view, reply and delete the messages.

You can only reply to a message when the Buyer / Contract Managers send you a message.

You can search for messages with keyword on the subject or document description. You can also sort the columns: Subject and Received Date.

You can reply to a message by going to "Messages" > select the message > click on the "Reply" button.

You can only reply to the sender's list and cannot add new recipient.

The message can only take up to 4000 characters.

You can attach the following file types: csv, doc, pdf, ppt, rtf, txt, xls, zip, bmp, gif, jpeg, jpg, tif, docx, pptx and xlsx. Some agencies may have specific file upload restrictions. Please check within the document for the specific instructions.

Business entities wishing to tender for the supply of goods and / or services to the public sector (i.e. Government ministries, departments, institutions, statutory boards, and other public sector organisations) may be required to apply for Government Supplier Registration (for GRA supply head) with the Ministry of Finance. If Government Supplier Registration (for GRA supply head) is required for any particular tender, it will be stated in the tender notice and documentation.

Applicants must be registered as GeBIZ Trading Partners first before being able to apply for Government Supplier Registration (for GRA supply head). (Application to be a GeBIZ Trading Partner is done online via GeBIZ) All applications for Government Supplier Registration (for GRA supply head) (i.e. new applications, applications for renewal and upgrading, and applications for additional supply heads) are carried out online via GeBIZ. The authorised representative of the GeBIZ Trading Partner is required to log in before applying for Government Supplier Registration (for GRA supply head).

Applicants are required to pay a processing fee of S$44.97 (inclusive of GST) before 1 Jan 2024 and S$45.39 (inclusive of GST) from 1 Jan 2024 per application.

All fees are to be paid to CrimsonLogic Pte Ltd within 7 days of application. Payment will be prompted and can be made online using Mastercard or Visa credit cards upon completion of the online GSR application submission via https://www.gebiz.gov.sg. More information can be found in the GSR Application Guide (PDF, 372KB).

The Net Tangible Asset and annual Turnover are the 2 criteria used. Applications are evaluated based on the applicant meeting the minimum criteria found in Appendix B of the Government Supplier Registration (for GRA supply head) Guidelines (PDF, 372KB).

Yes.

Applicants are to ensure that payment of processing fees is made and supporting financial statements are submitted for verification, within 7 days of application, else the approval will be cancelled.

Applications that do not fulfil any of the abovementioned criteria will not be allowed to submit online. Normally upon receiving all required documentation and payment, applications are processed within 3 working days. Applicants can also opt for an "Express Service" to have their application processed within 1 working day. Please contact CrimsonLogic Pte Ltd at 6887-7777 if you require your application to be processed within 1 working day.

BCA is the authority for evaluating and approval for all the Construction and Engineering Heads. For the general supply/ service heads, you may need to apply for Government Supplier Registration (for GRA supply head).

A supplier needs to apply for Government Supplier Registration (for GRA supply head) to have his/her tendering capacity for a particular category of goods/services assessed and ascertained.

Yes. The validity period of any approved registration is either one and a half (1.5) or three (3) years, depending on the applicant meeting the minimum criteria set out in Appendix B of the Government Supplier Registration (for GRA supply head) Guidelines (PDF, 982KB), and will automatically lapse unless an application to renew is approved before the expiry date.

Application for renewal is only available within 3 months prior to expiry of the current supply head(s).

You can only renew your Government Supplier Registration (for GRA supply head) if you fulfil the following conditions below:

You can contact CrimsonLogic Pte Ltd for any queries related to Government Supplier Registration (for GRA supply head).

Yes. You can update your own company's information by logging in to GeBIZ website. For more information on updating your company's information, please refer to the Edit Company Details online guide.

You will not be allowed to update your own company's name by logging in to GeBIZ website. However, you can complete the Update of GeBIZ Trading Partner Information (DOC, 40KB) form and email the request to support@gebiz.gov.sg.

Yes. You can swap the authorised representatives. For more information on swapping representatives, please refer to the Edit Company Details online guide.

Any supplier can sign up to get email alerts on new GeBIZ Business Opportunities. For more details, please click here: https://www.gobusiness.gov.sg/gebiz-alerts/.

You may engage your company Corppass Administrator or Sub-Administrator with access right to GeBIZ e-Service to log into GeBIZ and swap the account to you. To locate your Corppass Administrator or Sub-Administrator, you can search for them in the Corppass website after you have login.

The first authorised representative (AR) account is free and the subscription fee for each subsequent account is SGD 280 per annum.

Note: From 01 Sep 2014, the annual subscription fee for each payable GeBIZ Trading Partner account will be SGD 280 (inclusive of the prevailing Goods and Services Tax).

The subscription fee for the first GeBIZ Trading Partner account will remain free of charge.

Yes, you can perform a swap user in GeBIZ if the user belongs to the same company.

No, each company is considered to be a separate entity, except for the change of name, so no transfer of account across a company is allowed.

No, GeBIZ subscription fee is non-refundable.

A Non-Bidding Representatives was introduced to allow GeBIZ Trading Partners to segregate the business and financial administrative tasks among their authorised representatives.

The account for Non-Bidding Representatives will not be able to respond to business opportunities and view invitations/watchlist/submitted responses. However, he/she will have access to the contracting instruments and period contracts.

The annual subscription fee of a Non-Bidding Representative account is SGD 70, inclusive of prevailing GST.

eNETS Credit is the only payment mode available in GeBIZ.

eNETS Credit supports the following:

eNETS Credit does not support the following:

No, this payment mode has ceased with effect from 31 Jan 2010.

No, GeBIZ does not accept cheque payment.

To make an online payment via eNETS Credit payment mode, only a web browser with internet access and a credit / debit card is required. The necessary arrangement that the suppliers need to make is to be prepared to have a credit card for the payment.

The transaction limit for using eNETS Credit is $20,000.

No, you do not need to submit a form to change your payment mode.

First, create an invoice for payment. Click on the "eNETS" icon, on the payment gateway page and submit your credit cards details.

The existing authorised representative needs to create a bill invoice payment by logging into GeBIZ.

Click on "Company Admin" > "Purchase Account" and generate a payment notice, and subsequently a bill invoice for payment.

No, an invoice will be automatically generated by the GeBIZ system 30 days before the subscription expiry date.

Note: Charges are valid as of 01 Sep 2014. The subscription fee for the first GeBIZ Trading Partner account will remain free of charge.

You can contact GeBIZ Billing Team at billing@gebiz.gov.sg for assistance on this matter.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

With effect from 01 December 2016, the Mobile-Alert service will be discontinued. You will continue to receive notification via email.

There are two methods to subscribe to RSS. Firstly, you can download a RSS reader program. This provides a user-friendly interface to read the RSS information feeds from your favourite websites on your computer. You can also subscribe to new RSS feeds or manage your existing feeds via the reader. Secondly, you can use an internet browser that supports RSS to bookmark the RSS URL and browse the RSS.

There is a range of feed readers available online. Different readers work on different operating systems, so please take this into account when you choose one, and follow the instructions.

No, only Open Tenders and Quotations with at least one procurement category, and are published or awarded in the last 2 days will be listed.

The RSS will allow easy synchronization of business opportunities to your desktop or mobile devices installed with a RSS reader. It will reduce the time required for you to be updated of business opportunities and award information in GeBIZ.

The RSS feeds in GeBIZ are grouped according to the procurement category in which the Tender or Quotation is being tagged to. Only Open Tenders and Quotation will be listed in the RSS feed.

The Business Opportunities will be refreshed hourly. The Award information will be refreshed daily.

As long as you are a GeBIZ Trading Partner, you are allowed to use GeBIZ Mall.

Every company enjoys a complimentary 10-item listing to host their catalogue items. If you require to host more items, you would have to purchase a catalogue hosting plan.

To make payment for the catalogue hosting service charges, please refer to the Pay Hosting Plan Service Fees online guide.

There is 1 electronic payment mode: eNets Credit. Cheque payment is not allowed.

The items in the catalogue hosting plan will be published for 1 year.

There are different catalogue hosting plans available. Please click on "Pricing Structure" (PDF, 70KB) for more information.

There is currently no transaction charge levied on suppliers for GeBIZ Mall Purchase Orders issued.

This depends on which catalogue hosting plan you have purchased. For more information on item publication, please refer to Create a Hosting Plan online guide.

You can purchase as many hosting plans as you wish.

You must determine the start date of your catalogue hosting plan. The start date must be within 14 calendar days from the purchase date of the hosting service plan so that you have ample time to prepare your items.

The publication start date at time 0001 hour, the system will start to copy your prepared catalogue items marked for publication to the published item area.

You are allowed to create new items once your catalogue hosting plan starts as long as there are still vacant counter. For more information on creating new items, please refer to Create a Hosting Plan online guide.

You are allowed to edit the items once your catalogue hosting plan starts. For more information on editing your items, please refer to Create Hosting Plan online guide.

If there are any changes to the item in your catalogue hosting plan, the changes will be immediate.

You can view the offers after logging in to GeBIZ, proceed to GeBIZ Mall and click on "Buyers' Offers".

You can view your catalogue hosting plan, after logging in to GeBIZ, and proceed to GeBIZ Mall.

You are not allowed to terminate any catalogue hosting plan and there will be no refund.

Each catalogue hosting plan is only valid for a period of 1 year.

Only one image is allowed for one item. The image must be less than 300X300 pixels and less than 50KB in file size.

You can use a template and upload your items using the template.

GeBIZ uses latest Secure Socket Layer (SSL) communication protocol and encryption to safeguard and secure the transmission of data between you and us. This communication protocol is to protect your data with encryption whilst in transmission.

You are recommended to use the browsers which supports the latest SSL communication protocol and encryption.

GeBIZ uses latest SSL communication protocol and encryption which may not be supported by older version browsers. Therefore, our website will no longer be accessible by older version browsers.