As part of GeBIZ's continuous effort to improve your user experience, we are glad to introduce our latest enhancement - The Supplier File Repository (SFR). The SFR allows suppliers to upload and store frequently used documents such as information about their businesses, company track records and financial statements. During bid submissions for Tenders, Quotations or Framework Buys, suppliers will be able to attach the files in SFR expediently.

For more information on how to use this feature, please click on User Guide (SFR).

At the Ministry of Finance (MOF) Committee of Supply (COS) Debate 2022, it was announced that Government would be working to allow auto-approval for factoring for certain contracts so that suppliers can have more financing options to help ease their cashflow.

We would like to share that since 1 April 2023, selected government procurement have included clauses (under the Payment section) which states that "The Authority is agreeable to the Contractor assigning its Receivables to any Factor, subject to the following ...". With the addition of these clauses, suppliers will be allowed to enter into factoring arrangement with auto-approval from the Government agency if the factor is listed in the "List of Factoring Companies" on Vendors@Gov. For procurement contracts with the abovementioned clauses, there is no need for suppliers to provide notification or seek approval from the Government agency before submitting a factored e-invoice, unless specified otherwise in the contract.

For contracts without the abovementioned clauses, suppliers can still check with the Government agency that it is working with on the process of obtaining approval for the factoring arrangement.

We will be introducing a new digital payment method, PayNow, for the payment of Government Supplier Registration (GSR) application fee. GSR applicants can choose to pay for new GSR application or renewal via PayNow with effect from 1 September 2023.

The credit/debit card payment services will undergo maintenance and will not be available on 15 and 20 July 2023 from 3:45 AM to 5:15 AM. Credit/debit card payment for (1) Supplier Account subscription and (2) GMall Hosting Plan purchase will be affected. We regret the inconvenience caused.

With effect from 1 Jan 2023, the GST rate will be increased from 7% to 8%. As the Government Supplier Registration (GSR) application rates are subject to the prevailing GST rate, these changes will be reflected on your GSR applications as follow:

> Normal Service - S$44.97 (inclusive GST) per application
> Express Service - S$59.40 (inclusive GST) per application

A new Corppass user (of a business entity) granted access to GeBIZ e-Service in Corppass may log in to GeBIZ. In the event where there is only a single account in the business entity, and this new Corppass user does not hold a GeBIZ account, he will not be able to proceed further. With the new GeBIZ enhancement, he can approach the business entity Corppass Administrator or Sub-Administrator granted access to GeBIZ e-Service to log into GeBIZ and perform the account swap to the new user.

To locate the Corppass Administrator or Sub-Administrator, login to Corppass website to search. We hope this enhancement will save time and give convenience to new Corppass users. If you have any suggestion to improve GeBIZ, please contact support@gebiz.gov.sg.

From 1 Jan 2023, vendors will be able to log in to www.vendors.gov.sg to submit e-invoices to Ministry of Defence. For more details on logging into Vendors@Gov, please refers to this guide. To ease the transition, vendors can still submit e-invoices in GeBIZ till 31 Mar 2023. Vendors should not submit the same invoice in both Vendors@Gov and GeBIZ. Kindly contact us via DataAdmin3@defence.gov.sg for any enquiries.

Please be informed that Two-Factor Authentication (2FA) will be implemented for Singpass login on GeBIZ. Once 2FA is implemented, you will be prompted to provide an additional factor of authentication such as SMS-OTP, Singpass Face Verification, or the QR code in your Singpass app. This is an additional measure to verify your identity and protect your GeBIZ account from unauthorised access.

The migration from the existing 1FA to 2FA is expected to be completed by 27 October 2022, 2359hrs. Please note that access to GeBIZ will not be available on 27 October 2022 (2200hrs – 2359hrs). In tandem with this transition, all quotations and tenders that are scheduled to close on 28 October 2022 (Friday) and 31 October 2022 (Monday) will close on 1 November 2022 (Tuesday) instead.

Please note that the above only applies to GeBIZ Trading Partners who are logging in to GeBIZ via Singpass/Corppass.

If you require assistance, please contact support@gebiz.gov.sg.

A new Corppass user (of a business entity) granted access to GeBIZ e-service in Corppass may log in to GeBIZ. In the event this Corppass user does not hold a GeBIZ account, this user would be able to find names of other GeBIZ account holders so as to engage these account holders to request for an account swap internally within the entity, or to request for an additional new account. We hope this enhancement will save time and give convenience to new Corppass users. If you have any suggestion to improve GeBIZ, please contact support@gebiz.gov.sg.

Please note that Invoicing Instructions (II) issuance will be disabled for the following agencies from 10th June, 5pm to 26th June 2022 as they are transiting to a New Cloud ERP (Enterprise Resource Planning) System. The affected agencies will issue the required IIs from 27th June 2022. Please contact the liaison officer of the agency if you have any questions. Thank you.

The agencies are:

1. BCA - Building and Construction Authority
2. BOA - Board of Architects
3. CAAS - Civil Aviation Authority of Singapore
4. IPOS - Intellectual Property Office of Singapore
5. IRAS - Inland Revenue Authority of Singapore
6. ITE - Institute of Technical Education
7. MPA - Maritime and Port Authority of Singapore
8. NCSS - National Council of Social Service
9. NHB - National Heritage Board
10. PA - People's Association
11. PEB - Professional Engineers Board
12. SLA - Singapore Land Authority
13. SPORTSG (SSC) - Sport Singapore
14. URA - Urban Redevelopment Authority

1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@mohsg.com, Finance_AP@mohsg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of forged document and has referred the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails and report to the Police.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. You may also notify MOH of such incidents via this link or the QR code below.

Note: This announcement is applicable only to GeBIZ Trading Partners doing business with MINDEF.

MINDEF will be initiating its 2021/2022 Financial Year closing procedures in Mar 2022. GeBIZ Trading Partners doing business with MINDEF are to note the following:

a. For orders that have been fulfilled, GeBIZ Trading Partners are advised to submit e-invoices as soon as possible (latest by Friday, 11 Mar 2022, 5:00pm) so that MINDEF can charge the associated payments to the current financial year, and more importantly, to ensure timely payments to your company.

b. E-invoices that are submitted after Friday, 11 Mar 2022, 5:00pm may only be processed after 1 Apr 2022.

c. GeBIZ Trading Partners can also check the payment status at Vendors@Gov (http://www.vendors.gov.sg). The relevant registration instructions are available at Vendors@Gov if you have not registered.

d. Vendors@Gov will display the next day's payments. Payment can be expected about 8 days upon submission of e-invoice. If payment is not received, this may be due to acceptance for goods/services that have not been completed. If payment is still not received after 14 days from the date of e-invoice submission, you may send an enquiry on payment status with details of the Purchase Order No, Invoice No, Amount and your Company Name to eInvoice_Enquiry@defence.gov.sg.

1. The Ministry of Education (MOE) is aware of email scammers impersonating MOE officials purportedly asking for quotations, credit terms or purchase of goods.

2. Such emails originate from email domains (such as @moe-gov.com) which bear semblance to an MOE HQ email domain @moe.gov.sg.

3. MOE takes a serious view of such fraudulent activities and has reported these cases to the police for investigation.

4. MOE advises vendors to be vigilant against suspicious emails, to disregard their requests and if necessary, lodge a police report.

5. For clarifications, please contact the following officers:
Kenneth Yeo
IT Consultant, IT Security Team
Email : Kenneth_YEO@tech.gov.sg

Nicolette Lim
IT Consultant, IT Security Team
Email : nicolette_lim@tech.gov.sg

The online credit card payment service for GeBIZ GSR applications undergoes a periodic scheduled maintenance.

The maintenance schedules are :
- Every Tuesday and Thursday 21:15 Hour to 23:15 Hour [except last week of the month]
- Every Sunday 2:00 Hour to 8:00 Hour [except last week of the month]

**Please note that the scheduled maintenance on 21st Nov 2021 (Sunday) will be from 2:00 Hour to 10:00 Hour.

Online payment for GSR applications will not be available temporarily during this short period. Thank you

MINDEF is currently upgrading its procurement system. As part of this upgrade, there is a need to migrate purchase orders (POs) issued to your company from the existing system to a new procurement system. The migration will entail one of the following:

1. Existing POs which have not commenced delivery will be terminated/ cancelled in GeBIZ.
2. Existing POs which are partially delivered will be varied in GeBIZ accordingly.

Please be assured that all varied or cancelled POs will be re-created and re-issued in the new procurement system progressively by 29 Nov 21. The new POs (prefix OM21xxxx/ ON21xxxx/ OA21xxxx/ OJ21xxxx/ OR21xxxx/ OD21xxxx) will reference the former PO numbers (prefix OM3xxxx/ ON3xxxx/ OA3xxxx/ OJ3xxxx/ OF3xxxx) in its remarks. Do look out for the replacement POs in GeBIZ by 29 Nov 2021.

We thank you for your understanding and support. Should you have any clarifications, please do not hesitate to contact Mr Laurent Low (LLAURENT@dsta.gov.sg).

1) There have been recent emails from individuals impersonating government officers seeking to buy goods from companies, and not paying after delivery.

2) GeBIZ would like to remind GTPs to stay alert to suspicious emails that appear similar to official Government Agencies emails.

3) When uncertain, GTPs should approach the respective agency/public officer directly to clarify - agency's/officer's contact details may be found on the Singapore Government Directory at www.sgdi.gov.sg

4) For more information, please refer to Singapore Police Force's advisory regarding the ongoing email scam cases, via this link: https://www.police.gov.sg/media-room/news/20200930_police_advisory_on_re-emergence_of_purchase_order_scams_cad

GSR applicants are currently required to pay a processing fee of S$40.50 (inclusive of GST) per application (for GRA supply head) to CrimsonLogic Pte Ltd. These charges have remained unchanged since Oct 2016.

Please note that the processing fee will be revised to S$44.55 (inclusive of GST) per application from 28 Oct 2021 onwards. More information can be found in the GSR Application Guide.

You may wish to note that not all Government procurements require GSR status. Government agencies have been reminded to be judicious with requiring GSR status as part of tender requirements. GSR status is also not required to participate in any Government quotations (generally procurement up to $90,000 in value), which make up over 80% of government procurement opportunities.

1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents, purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@ministryofhealthgov-sg.com, procurement@mohgov-sg.sg, finance@ministryofhealthgov-sg.com, Finance_AP@mohgov-sg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of the forged documents and has referred the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails and report to the Police.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. For clarifications on MOH purchases, please contact the following MOH officers:
Jeffrey Lee
Manager, FRM-Procurement
Email : jeffrey_lee@moh.gov.sg

Cheryl SH Ng
Manager, FRM-Procurement
Email : Cheryl_sh_ng@moh.gov.sg

Please note that from 11 April 2021, you will be required to login to government digital services for business (G2B) using Singpass instead of Corppass. For more information, visit go.gov.sg/corporate-login.

Based on our user's feedback, we have enhanced the Dashboard to show more indicators, from six to nine. We have also increased the number of Quick Links for selection. To add more Dashboard indicators and Quick Links, click on "Customise" to select and add them.

We hope this improvement would cater to your need and enable you to find and locate a service quickly. We welcome your suggestion to make GeBIZ useful to you. You can contact us at support@gebiz.gov.sg. Thank you.

Based on our users' feedback and system data, we have identified a few search scenarios for improvement. We have refined our Search for Opportunities to provide keyword search selectively into the Title, Document number, Agency and Procurement Category of these business opportunities. Also, the Advanced Search will enable you to customise your search keyword. We hope this improvement would cater to your need and enable you to find the information you want.

We welcome your feedback and suggestion to make GeBIZ useful to you. You can contact us at support@gebiz.gov.sg. Thank you.

Further to the 17 Aug 2020 announcement regarding ongoing email scam cases, the Singapore Police Force has issued an advisory (dated 30 Sept). Kindly refer to the Police Advisory via this link: https://www.police.gov.sg/media-room/news/20200930_police_advisory_on_re-emergence_of_purchase_order_scams_cad

1. GeBIZ is aware of ongoing email scams which involve person(s) impersonating as representative(s) of Government agencies (e.g. Civil Aviation Authority of Singapore, National Environment Agency) sending emails to vendors to request for direct quotations of specific goods or services, and issuing fake confirmation letters and purchase orders to them.

2. GTPs are reminded to be alert to suspicious emails that appear similar to official Government agencies emails, such as tenders@caasgovsg.com,tenders.caas.gov@gmail.com.

3. When uncertain, GTPs should approach the respective agency/public officer directly to clarify - agency's/officers' contact details may be found on the Singapore Government Directory at www.sgdi.gov.sg.

4. Should you encounter such scams, please disregard the email, blacklist the fraudulent email and if necessary, lodge a police report.

1. The National Environment Agency (NEA) is aware of some email impersonation scams purportedly attempted to impersonate senior personnel of MEWR using spoofed email address, to request for quotations for goods or services and sign off as Procurement & Administrative Officer in MEWR.

2. NEA takes a serious view of the impersonation and advises vendors to be vigilant to suspicious emails. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

3. For clarifications on NEA's purchases, please contact NEA at NEA-PPSD_Policy_Systems_Helpdesk@nea.gov.sg.

1. The Ministry of Education (MOE) is aware of email scammers impersonating MOE officials purportedly asking for quotations, credit terms or purchase of goods.

2. Such emails originate from email domains (such as @moe-govesg.org, @moegovt-sg.com) which bear semblance to an MOE HQ email domain @moe.gov.sg.

3. MOE takes a serious view of such fraudulent activities and has reported these cases to the police for investigation.

4. MOE advises vendors to be vigilant against suspicious emails, to disregard their requests and if necessary, lodge a police report.

5. For clarifications, please contact the following officers:
Kenneth Yeo
IT Consultant, IT Security Team
Email : Kenneth_YEO@tech.gov.sg

Benjamin Ong
Senior IT Consultant, IT Security Team
Email : Benjamin_ONG@tech.gov.sg

1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents, purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@ministryofhealthgov-sg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of the forged documents and has reported the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. For clarifications on MOH purchases, please contact the following MOH officers:
Georgette Han
Senior Manager, FRM-Procurement
Email : georgette_han@moh.gov.sg

Jeffrey Lee
Manager, FRM-Procurement
Email : jeffrey_lee@moh.gov.sg

The Civil Aviation Authority of Singapore (CAAS) is aware of an ongoing email scam which involves person(s) impersonating a representative of CAAS, sending emails to vendors to request for direct quotations of specific goods or services, and issuing fake confirmation letters and purchase orders to them.

2. Email addresses with names or domains similar to authentic CAAS emails were used to solicit information from recipients. Examples of fake accounts include tenders@caasgovsg.com and tenders.caas.gov@gmail.com.

3. CAAS takes a serious view of the matter and has reported the case to the police for investigation. CAAS has also informed affected vendors to disregard and blacklist the fraudulent emails.

4. CAAS wishes to advise business partners and members of the public to be alert to suspicious emails that appear similar to official CAAS emails (@caas.gov.sg), and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

For clarification, please contact
Mr Kang Yi Hao
Manager, Procurement
Civil Aviation Authority of Singapore
Tel: +65 541 2077
Mobile: +65 9743 0651
Email : Kang_Yi_Hao@caas.gov.sg

Ms Tan Caiyun
Assistant Director, Procurement
Civil Aviation Authority of Singapore
Tel: +65 6541 3472
Mobile: +65 9190 2741
Email : Tan_Caiyun@caas.gov.sg

It has been brought to the Ministry of Finance's attention that there is an incident of an impersonation email (with the "tenders@gov.sg" email address) being sent to invite companies/businesses to "submit tenders for the procurement of goods and services". We wish to clarify that the emails from "tenders@gov.sg" do not originate from the Singapore Government. Recipients of such emails (from tenders@gov.sg) are advised not to respond to these emails and should delete these emails immediately. Should you have any clarifications, please email support@gebiz.gov.sg.