A Singapore Government Agency Website How to identify
A Singapore Government Agency Website How to identify

ANNOUNCEMENTS

SCHEDULED MAINTENANCE
Please take note that the following service would be affected due to scheduled maintenance.
Notice Date From To Services Affected Details
15 Nov 2022 Sunday
04 Dec 2022
0000 hrs
Sunday
04 Dec 2022
1400 hrs
GeBIZ
Suppliers will not be able to view and log in to respond to the business opportunities.
Nov
15
2022
MINDEF E-Invoicing shift from GeBIZ to Vendors@Gov
From 1 Jan 2023, vendors will be able to log in to www.vendors.gov.sg to submit e-invoices to Ministry of Defence. For more details on logging into Vendors@Gov, please refers to this guide. To ease the transition, vendors can still submit e-invoices in GeBIZ till 31 Mar 2023. Vendors should not submit the same invoice in both Vendors@Gov and GeBIZ. Kindly contact us via DataAdmin3@defence.gov.sg for any enquiries.
Oct
21
2022
Two-Factor Authentication (2FA) for Singpass and Corppass
Please be informed that Two-Factor Authentication (2FA) will be implemented for Singpass login on GeBIZ. Once 2FA is implemented, you will be prompted to provide an additional factor of authentication such as SMS-OTP, Singpass Face Verification, or the QR code in your Singpass app. This is an additional measure to verify your identity and protect your GeBIZ account from unauthorised access.

The migration from the existing 1FA to 2FA is expected to be completed by 27 October 2022, 2359hrs. Please note that access to GeBIZ will not be available on 27 October 2022 (2200hrs – 2359hrs). In tandem with this transition, all quotations and tenders that are scheduled to close on 28 October 2022 (Friday) and 31 October 2022 (Monday) will close on 1 November 2022 (Tuesday) instead.

Please note that the above only applies to GeBIZ Trading Partners who are logging in to GeBIZ via Singpass/Corppass.

If you require assistance, please contact support@gebiz.gov.sg.
Sep
29
2022
Scheduled Maintenance for online credit card payment service
There will be a scheduled maintenance for the online credit card payment service for GeBIZ Government Supplier Registration (GSR) applications on 8 October 2022 (Saturday), 0300hrs to 0800hrs. During this period, online credit card payment service for GeBIZ GSR applications will not be available.
Jun
23
2022
Enhanced GeBIZ user login process to help new Corppass users
A new Corppass user (of a business entity) granted access to GeBIZ e-service in Corppass may log in to GeBIZ. In the event this Corppass user does not hold a GeBIZ account, this user would be able to find names of other GeBIZ account holders so as to engage these account holders to request for an account swap internally within the entity, or to request for an additional new account. We hope this enhancement will save time and give convenience to new Corppass users. If you have any suggestion to improve GeBIZ, please contact support@gebiz.gov.sg.
Jun
16
2022
Scheduled Maintenance for eNets credit/debit card payment services
The credit/debit card payment services will undergo maintenance and will not be available on 23 June 2022 from 4:00am to 5:30am. Credit/debit card payment for (1) Supplier Account subscription and (2) GMall Hosting Plan purchase will be affected. We regret the inconvenience caused.
Jun
06
2022
Invoicing Instructions issuance - disabled for affected agencies from 10 Jun to 26 Jun, 2022
Please note that Invoicing Instructions (II) issuance will be disabled for the following agencies from 10th June, 5pm to 26th June 2022 as they are transiting to a New Cloud ERP (Enterprise Resource Planning) System. The affected agencies will issue the required IIs from 27th June 2022. Please contact the liaison officer of the agency if you have any questions. Thank you.

The agencies are:

1. BCA - Building and Construction Authority
2. BOA - Board of Architects
3. CAAS - Civil Aviation Authority of Singapore
4. IPOS - Intellectual Property Office of Singapore
5. IRAS - Inland Revenue Authority of Singapore
6. ITE - Institute of Technical Education
7. MPA - Maritime and Port Authority of Singapore
8. NCSS - National Council of Social Service
9. NHB - National Heritage Board
10. PA - People's Association
11. PEB - Professional Engineers Board
12. SLA - Singapore Land Authority
13. SPORTSG (SSC) - Sport Singapore
14. URA - Urban Redevelopment Authority
Jun
06
2022
BEWARE OF EMAILS FROM SCAMMERS CLAIMING TO BE FROM MOH ASKING FOR QUOTATIONS FOR GOODS
1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@mohsg.com, Finance_AP@mohsg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of forged document and has referred the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails and report to the Police.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. You may also notify MOH of such incidents via this link or the QR code below.

Feb
18
2022
2021/2022 Financial Year Closing Instructions for GeBIZ Trading Partners doing business with MINDEF
Note: This announcement is applicable only to GeBIZ Trading Partners doing business with MINDEF.

MINDEF will be initiating its 2021/2022 Financial Year closing procedures in Mar 2022. GeBIZ Trading Partners doing business with MINDEF are to note the following:

a. For orders that have been fulfilled, GeBIZ Trading Partners are advised to submit e-invoices as soon as possible (latest by Friday, 11 Mar 2022, 5:00pm) so that MINDEF can charge the associated payments to the current financial year, and more importantly, to ensure timely payments to your company.

b. E-invoices that are submitted after Friday, 11 Mar 2022, 5:00pm may only be processed after 1 Apr 2022.

c. GeBIZ Trading Partners can also check the payment status at Vendors@Gov (http://www.vendors.gov.sg). The relevant registration instructions are available at Vendors@Gov if you have not registered.

d. Vendors@Gov will display the next day's payments. Payment can be expected about 8 days upon submission of e-invoice. If payment is not received, this may be due to acceptance for goods/services that have not been completed. If payment is still not received after 14 days from the date of e-invoice submission, you may send an enquiry on payment status with details of the Purchase Order No, Invoice No, Amount and your Company Name to eInvoice_Enquiry@defence.gov.sg.
Feb
03
2022
BEWARE OF EMAILS FROM IMPERSONATORS CLAIMING TO BE FROM MOE ASKING FOR QUOTATIONS OR PURCHASE OF GOODS (Updated 05 Apr 2022)
1. The Ministry of Education (MOE) is aware of email scammers impersonating MOE officials purportedly asking for quotations, credit terms or purchase of goods.

2. Such emails originate from email domains (such as @moe-gov.com) which bear semblance to an MOE HQ email domain @moe.gov.sg.

3. MOE takes a serious view of such fraudulent activities and has reported these cases to the police for investigation.

4. MOE advises vendors to be vigilant against suspicious emails, to disregard their requests and if necessary, lodge a police report.

5. For clarifications, please contact the following officers:
Kenneth Yeo
IT Consultant, IT Security Team
Email : Kenneth_YEO@tech.gov.sg

Nicolette Lim
IT Consultant, IT Security Team
Email : nicolette_lim@tech.gov.sg
Nov
18
2021
Periodic ongoing scheduled maintenance for Government Supplier Registration (GSR) Online Payment
The online credit card payment service for GeBIZ GSR applications undergoes a periodic scheduled maintenance.

The maintenance schedules are :
- Every Tuesday and Thursday 21:15 Hour to 23:15 Hour [except last week of the month]
- Every Sunday 2:00 Hour to 8:00 Hour [except last week of the month]

**Please note that the scheduled maintenance on 21st Nov 2021 (Sunday) will be from 2:00 Hour to 10:00 Hour.

Online payment for GSR applications will not be available temporarily during this short period. Thank you
Nov
16
2021
MIGRATION EXERCISE AND HANDLING OF EXISTING PURCHASE ORDERS (PREFIX OM3xxxx/ ON3xxxx/ OA3xxxx/ OJ3xxxx/ OF3xxxx)
MINDEF is currently upgrading its procurement system. As part of this upgrade, there is a need to migrate purchase orders (POs) issued to your company from the existing system to a new procurement system. The migration will entail one of the following:

1. Existing POs which have not commenced delivery will be terminated/ cancelled in GeBIZ.
2. Existing POs which are partially delivered will be varied in GeBIZ accordingly.

Please be assured that all varied or cancelled POs will be re-created and re-issued in the new procurement system progressively by 29 Nov 21. The new POs (prefix OM21xxxx/ ON21xxxx/ OA21xxxx/ OJ21xxxx/ OR21xxxx/ OD21xxxx) will reference the former PO numbers (prefix OM3xxxx/ ON3xxxx/ OA3xxxx/ OJ3xxxx/ OF3xxxx) in its remarks. Do look out for the replacement POs in GeBIZ by 29 Nov 2021.

We thank you for your understanding and support. Should you have any clarifications, please do not hesitate to contact Mr Laurent Low (LLAURENT@dsta.gov.sg).
Sep
30
2021
ALERT TO ONGOING EMAIL SCAM CASES
1) There have been recent emails from individuals impersonating government officers seeking to buy goods from companies, and not paying after delivery.

2) GeBIZ would like to remind GTPs to stay alert to suspicious emails that appear similar to official Government Agencies emails.

3) When uncertain, GTPs should approach the respective agency/public officer directly to clarify - agency's/officer's contact details may be found on the Singapore Government Directory at www.sgdi.gov.sg

4) For more information, please refer to Singapore Police Force's advisory regarding the ongoing email scam cases, via this link: https://www.police.gov.sg/media-room/news/20200930_police_advisory_on_re-emergence_of_purchase_order_scams_cad
Sep
23
2021
Update on Processing Fee for Government Supplier Registration (GSR) Application
GSR applicants are currently required to pay a processing fee of S$40.50 (inclusive of GST) per application (for GRA supply head) to CrimsonLogic Pte Ltd. These charges have remained unchanged since Oct 2016.

Please note that the processing fee will be revised to S$44.55 (inclusive of GST) per application from 28 Oct 2021 onwards. More information can be found in the GSR Application Guide.

You may wish to note that not all Government procurements require GSR status. Government agencies have been reminded to be judicious with requiring GSR status as part of tender requirements. GSR status is also not required to participate in any Government quotations (generally procurement up to $90,000 in value), which make up over 80% of government procurement opportunities.
Jun
24
2021
BEWARE OF EMAILS FROM SCAMMERS CLAIMING TO BE FROM MOH ASKING FOR QUOTATIONS FOR GOODS
1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents, purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@ministryofhealthgov-sg.com, procurement@mohgov-sg.sg, finance@ministryofhealthgov-sg.com, Finance_AP@mohgov-sg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of the forged documents and has referred the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails and report to the Police.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. For clarifications on MOH purchases, please contact the following MOH officers:
Jeffrey Lee
Manager, FRM-Procurement
Email : jeffrey_lee@moh.gov.sg

Cheryl SH Ng
Manager, FRM-Procurement
Email : Cheryl_sh_ng@moh.gov.sg
Jun
03
2021
Updates to CrimsonLogic's Government Supplier Registration application support services
Companies and business entities applying for the Government Supplier Registration (GSR) are to take note of the changes to CrimsonLogic (CL) GSR application support services.

To operate safely in the COVID new-normal, services that require physical handling of documents and presence of on-site officers will be suspended with effect from 3 Jun 2021 until further notice. Services that can be carried out via electronic means will be the default mode and will remain accessible.

Click here to view updates on CL's services [highlighted].

Thank you.
Apr
05
2021
Corppass Announcement
Please note that from 11 April 2021, you will be required to login to government digital services for business (G2B) using Singpass instead of Corppass. For more information, visit go.gov.sg/corporate-login.
Mar
01
2021
Periodic ongoing scheduled maintenance for Government Supplier Registration (GSR) Online Payment
There will be a periodic ongoing scheduled maintenance for the online credit card payment service for GeBIZ GSR applications with effect from 02 Mar 2021 onwards.
The maintenance schedules are :
- Every Tuesday and Thursday 21:15 Hour to 23:15 Hour (except last week of the month)
- Every Sunday 02:00 Hour to 08:00 Hour [except last week of the month]

Online payment for GSR applications will not be available temporarily during this short period.Thank you
Feb
08
2021
Enhancement to Dashboard and Quick Links
Based on our user's feedback, we have enhanced the Dashboard to show more indicators, from six to nine. We have also increased the number of Quick Links for selection. To add more Dashboard indicators and Quick Links, click on "Customise" to select and add them.

We hope this improvement would cater to your need and enable you to find and locate a service quickly. We welcome your suggestion to make GeBIZ useful to you. You can contact us at support@gebiz.gov.sg. Thank you.
Dec
02
2020
Enhancement to Search for Opportunities
Based on our users' feedback and system data, we have identified a few search scenarios for improvement. We have refined our Search for Opportunities to provide keyword search selectively into the Title, Document number, Agency and Procurement Category of these business opportunities. Also, the Advanced Search will enable you to customise your search keyword. We hope this improvement would cater to your need and enable you to find the information you want.

We welcome your feedback and suggestion to make GeBIZ useful to you. You can contact us at support@gebiz.gov.sg. Thank you.
Dec
01
2020
Resumption of Government Supplier Registration (GSR) Physical and related processing services
We are pleased to inform that the temporary suspension of Crimson Logic (CL) Government Supplier Registration (GSR) application support services during / post Circuit Breaker period has been lifted.

The resumption of those services includes physical counter services, telephone and fax services to serve the GSR applicants better.

Click here to view the GSR Application guide.
Oct
12
2020
Scam Alert
Further to the 17 Aug 2020 announcement regarding ongoing email scam cases, the Singapore Police Force has issued an advisory (dated 30 Sept). Kindly refer to the Police Advisory via this link: https://www.police.gov.sg/media-room/news/20200930_police_advisory_on_re-emergence_of_purchase_order_scams_cad
Aug
17
2020
ALERT TO ONGOING EMAIL SCAM CASES
1. GeBIZ is aware of ongoing email scams which involve person(s) impersonating as representative(s) of Government agencies (e.g. Civil Aviation Authority of Singapore, National Environment Agency) sending emails to vendors to request for direct quotations of specific goods or services, and issuing fake confirmation letters and purchase orders to them.

2. GTPs are reminded to be alert to suspicious emails that appear similar to official Government agencies emails, such as tenders@caasgovsg.com,tenders.caas.gov@gmail.com.

3. When uncertain, GTPs should approach the respective agency/public officer directly to clarify - agency's/officers' contact details may be found on the Singapore Government Directory at www.sgdi.gov.sg.

4. Should you encounter such scams, please disregard the email, blacklist the fraudulent email and if necessary, lodge a police report.
Jul
17
2020
BEWARE OF EMAILS FROM SCAMMERS CLAIMING TO BE FROM NEA TO REQUEST FOR QUOTATION
1. The National Environment Agency (NEA) is aware of some email impersonation scams purportedly attempted to impersonate senior personnel of MEWR using spoofed email address, to request for quotations for goods or services and sign off as Procurement & Administrative Officer in MEWR.

2. NEA takes a serious view of the impersonation and advises vendors to be vigilant to suspicious emails. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

3. For clarifications on NEA's purchases, please contact NEA at NEA-PPSD_Policy_Systems_Helpdesk@nea.gov.sg.
Jul
06
2020
BEWARE OF EMAILS FROM IMPERSONATORS CLAIMING TO BE FROM MOE ASKING FOR QUOTATIONS OR PURCHASE OF GOODS
1. The Ministry of Education (MOE) is aware of email scammers impersonating MOE officials purportedly asking for quotations, credit terms or purchase of goods.

2. Such emails originate from email domains (such as @moe-govesg.org, @moegovt-sg.com) which bear semblance to an MOE HQ email domain @moe.gov.sg.

3. MOE takes a serious view of such fraudulent activities and has reported these cases to the police for investigation.

4. MOE advises vendors to be vigilant against suspicious emails, to disregard their requests and if necessary, lodge a police report.

5. For clarifications, please contact the following officers:
Kenneth Yeo
IT Consultant, IT Security Team
Email : Kenneth_YEO@tech.gov.sg

Benjamin Ong
Senior IT Consultant, IT Security Team
Email : Benjamin_ONG@tech.gov.sg
Jun
30
2020
Polling Day falls on Friday, 10 July 2020
Under the Parliamentary Elections Act, the polling day at any general election shall be a public holiday. A general election has been called and Polling Day will be on Friday, 10 July 2020.

As such, tenders and quotations will not close on 10 July 2020. All tenders and quotations closing on 10 July 2020 will be extended to the next working day, Monday 13 July 2020.
Jun
02
2020
BEWARE OF EMAILS FROM SCAMMERS CLAIMING TO BE FROM MOH ASKING FOR QUOTATIONS FOR GOODS
1. The Ministry of Health (MOH) is aware of some email scams which involve forged documents, purportedly issued by the Ministry staff, to request for quotations for goods or services, and to issue fake Purchase Orders (POs) to vendors.

2. Forged MOH letterheads and email addresses with names or domains similar to authentic MOH emails (such as procurement@ministryofhealthgov-sg.com) were used by the scammers to solicit information and delivery of goods from potential vendors.

3. MOH takes a serious view of the forged documents and has reported the cases to the Police for investigation. MOH has also informed affected vendors to disregard the fraudulent emails.

4. MOH advises vendors to be vigilant to suspicious emails, and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

5. For clarifications on MOH purchases, please contact the following MOH officers:
Georgette Han
Senior Manager, FRM-Procurement
Email : georgette_han@moh.gov.sg

Jeffrey Lee
Manager, FRM-Procurement
Email : jeffrey_lee@moh.gov.sg
May
15
2020
CAAS ADVISORY ON EMAIL SCAM
The Civil Aviation Authority of Singapore (CAAS) is aware of an ongoing email scam which involves person(s) impersonating a representative of CAAS, sending emails to vendors to request for direct quotations of specific goods or services, and issuing fake confirmation letters and purchase orders to them.

2. Email addresses with names or domains similar to authentic CAAS emails were used to solicit information from recipients. Examples of fake accounts include tenders@caasgovsg.com and tenders.caas.gov@gmail.com.

3. CAAS takes a serious view of the matter and has reported the case to the police for investigation. CAAS has also informed affected vendors to disregard and blacklist the fraudulent emails.

4. CAAS wishes to advise business partners and members of the public to be alert to suspicious emails that appear similar to official CAAS emails (@caas.gov.sg), and to exercise caution when sharing their business or personal details online. Should anyone encounter this scam, please disregard the email and if necessary, lodge a police report.

For clarification, please contact
Mr Kang Yi Hao
Manager, Procurement
Civil Aviation Authority of Singapore
Tel: +65 541 2077
Mobile: +65 9743 0651
Email : Kang_Yi_Hao@caas.gov.sg

Ms Tan Caiyun
Assistant Director, Procurement
Civil Aviation Authority of Singapore
Tel: +65 6541 3472
Mobile: +65 9190 2741
Email : Tan_Caiyun@caas.gov.sg
Apr
08
2020
Crimson Logic (CL)'s Government Supplier Registration (GSR) application support services during Circuit Breaker mode (Updated on 02 June 2020)
With the announcement of the elevated set of safe distancing measures as a circuit breaker for the period from 7 Apr 2020 to 1 Jun 2020 (and extended until further notice), companies and business entities applying for the Government Supplier Registration (GSR) are to take note of the changes to Crimson Logic (CL) GSR application support services during this period. While the services that can be carried out via electronic means will remain accessible during the period, services that require physical presence will be temporarily suspended.

Click here for the availability of CL selected services [highlighted within the guide] during this period.
While we endeavour to keep to the service level during the Circuit Breaker period, longer than usual processing time may be experienced while we try our best to maintain operations.

We seek your patience, understanding and cooperation as we tackle these challenging times together.

Thank you.
Apr
06
2020
GeBIZ Service Centre Operation Support (Updated on 02 June 2020)
The Government Multi-Ministry Taskforce has announced an elevated set of safe distancing measures as a circuit breaker to pre-empt the trend of increasing local transmission of COVID-19. These will be in place from 7 April 2020 until 1 June 2020, and extended until further notice.

While GeBIZ Service Centre will continue to operate, we may not be as responsive when we operate under these measures.

Our operating hours will be remained as following:

Opening Hours
Mon - Fri: 8.30am to 6:00pm
Closed on Sat, Sun & Public Holidays

*Eve of New Year's Day, Chinese New Year, and Christmas Day: 8:30 a.m. to 1:00 p.m.

Support Email: support@gebiz.gov.sg
Billing Enquiries: billing@gebiz.gov.sg
Hotline: (65) 6482 7121

We seek your support and understanding if your service experience does not meet your expectation. Thank you.
Apr
03
2020
File size limit raised to 35 MB per file for file attachment in GeBIZ
With effect from 6 April 2020, the size limit for each file attachment for upload in GeBIZ has been increased from 15MB to 35MB. Please note that there is no limit on the number of files/attachments that can be uploaded in GeBIZ. We will also like to remind all GeBIZ Trading Partners to avoid submitting proposals near to tender/quotation closing time, in order to enjoy a better user experience.
Mar
10
2020
GeBIZ Advisory: Email Impersonation
It has been brought to the Ministry of Finance's attention that there is an incident of an impersonation email (with the "tenders@gov.sg" email address) being sent to invite companies/businesses to "submit tenders for the procurement of goods and services". We wish to clarify that the emails from "tenders@gov.sg" do not originate from the Singapore Government. Recipients of such emails (from tenders@gov.sg) are advised not to respond to these emails and should delete these emails immediately. Should you have any clarifications, please email support@gebiz.gov.sg.
Jan
02
2020
Implementation of Contribute-As-You-Earn (CAYE) Policy
Under the Contribute-As-You-Earn (CAYE) pilot, a part of the payment to Self-Employed Persons (SEPs) will be credited into their MediSave Accounts, with the remainder paid to SEPs directly. For more information, please visit the CPF website here. For queries on CAYE, you may write to the CPF Board or call 1800-227-1188.
Nov
29
2019
Implementation of Contribute-As-You-Earn (CAYE) Policy
Under the Contribute-As-You-Earn (CAYE) pilot, a part of the payment to Self-Employed Persons (SEPs) will be credited into their MediSave Accounts, with the remainder paid to SEPs directly. For more information, you may view Minister's Speech on the CPF (Amendment) Bill here. For queries on CAYE, you may write to the CPF Board or call 1800-227-1188.
Jul
26
2018
NTU Sourcing Module to replace GeBIZ for NTU and NIE business opportunities from 30 July 2018
Please note that from 30 July 2018 onwards, all new Nanyang Technological University (NTU) and National Institute of Education (NIE) related procurement opportunities will be posted on Ariba Discovery or NTU Supplier Portal (instead of GeBIZ). For NTU and NIE-related procurement opportunities posted prior to 30 July 2018, please continue to participate via GeBIZ.

For more information, please visit NTU's Supplier Portal and refer to the User Guide and FAQs. Alternatively, you may also email your queries to procurement@ntu.edu.sg.
Jul
12
2018
From 1 September 2018, local business entities can ONLY use Corppass to log into GeBIZ
From 1 September 2018, local business entities can ONLY use Corppass to log into government digital services, including GeBIZ.

Corppass is a single corporate digital identity for local business entities to transact online with Government agencies. As a business entity transacting with the Government via Corppass, you will enjoy greater convenience of using a single digital identity and greater data privacy protection for your employees.

Register your Corppass today at www.corppass.gov.sg
Reach out to Corppass helpdesk at 6643 0577 or support@corppass.gov.sg