How to identify
GETTING STARTED
ANNOUNCEMENTS
ABOUT US
Home
LOADING
Opportunities
LOADING
Supplier Directory
LOADING
Technology Refresh and Maintenance of Telephony and Customer Relationship Management System
Technology Refresh and Maintenance of Telephony and Customer Relationship Management System

OPPORTUNITY DETAILS

OPEN
The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
PUB000ETT26000127
JO/33260140
Public Utilities Board
02 Oct 2026 12:05AM
120 Days
Tenderers registered with Ministry of Finance (MOF) in the financial grade S8 and above are invited to tender for this project.
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
IT&Telecommunication ⇒ Telecommunication Devices
Closing on
29 Oct 2026
04:00PM
Electronic Submission
Site Briefing on
07 Oct 2026
09:00AM
LOADING
TENDER DOCUMENTS
(Please  log in to view the Documents)
LOADING
WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
PRIMARY
KEE YUN SHAO
Kee_Yun_Shao@pub.gov.sg
83455432
40 Scotts Road, #18-01, Environment Building, Singapore 228231
SECONDARY
YUEN YU LENG
Yuen_Yu_Leng@pub.gov.sg
81639779
40 Scotts Road, #18-01, Environment Building, Singapore 228231
AWARDING AGENCY
Public Utilities Board
CONTACT PERSON'S DETAILS
KEE YUN SHAO
Kee_Yun_Shao@pub.gov.sg
83455432
Joint Operations Department
40 Scotts Road
#18-01 Environment Building
Singapore 228231
SITE BRIEFING
No
07 Oct 2026
09:00AM
A tender briefing will be conducted virtually via Microsoft Teams
For registration, please contact KEE_Yun_Shao@pub.gov.sg and YUEN_Yu_Leng@pub.gov.sg with the full name, company and email by 12pm, 6 Oct 2026.
CONTACT PERSON'S DETAILS
KEE YUN SHAO
Kee_Yun_Shao@pub.gov.sg
83455432
40 Scotts Road, #18-01, Environment Building, Singapore 228231
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Technology Refresh and Maintenance of Telephony and Customer Relationship Management System
LOT
1.0000
Supported browsers are MS Edge 86+, Firefox 83+, or Chrome 86+. Best viewed at a screen resolution of 1024 x 768 pixels or higher.
Supported browsers are MS Edge 86+, Firefox 83+, or Chrome 86+. Best viewed at a screen resolution of 1024 x 768 pixels or higher.
Contact Us Feedback FAQ Sitemap Report Vulnerability Privacy Statement Terms of Use

© 2026, Government Of Singapore


© 2026 Government Of Singapore