How to identify
INVITATION TO TENDER ("TT") FOR CONTACT CENTRE AUDIT SERVICES
INVITATION TO TENDER ("TT") FOR CONTACT CENTRE AUDIT SERVICES

OPEN
The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
PMOPSDETT26000005
Prime Minister's Office-Public Service Division
10 Jun 2026 12:05AM
90 Days
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
EPU/SER/34 - Service (Consultant) [$500,000 (EPU S4)]
Miscellaneous ⇒ Others
Closing on
06 Jul 2026
04:00PM
Electronic Submission
LOADING
TENDER DOCUMENTS
(Please log in to view the Documents)
LOADING
WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
NGOK YEW CHOON
ngok_yew_choon@psd.gov.sg
93381668
63328932
100 High Street, #07-01, The Treasury, Singapore 179434
AWARDING AGENCY
Prime Minister's Office-Public Service Division
CONTACT PERSON'S DETAILS
NGOK YEW CHOON
ngok_yew_choon@psd.gov.sg
93381668
100 High Street, #07-01, The Treasury, Singapore 179434
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2025 to 31 Jul 2026
LOT
1.0000
Please refer to attached Tender documents
2
Item No. 2
Mandatory to Bid: Yes
Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2026 to 31 Jul 2027
LOT
1.0000
Please refer to attached Tender documents
3
Item No. 3
Mandatory to Bid: Yes
Provision of audit services on ServiceSG Contact Centre services by PSD's outsourced contact centre for operations during the period from 1 Aug 2027 to 31 Jul 2028
LOT
1.0000
Please refer to attached Tender documents