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PROVISION OF MYSTERY SHOPPER AUDIT SERVICES AT PEOPLE’S ASSOCIATION COMMUNITY CLUBS & CENTRES
The Procurement of mystery audits services on customer service standards at community clubs/centres ("CCs") within Central Singapore CDD Division is needed to uphold the service standards of all frontline staff.

OPPORTUNITY DETAILS

OPEN
The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
PAS000ETQ26000037
PA-ITQ-2026-0030
People's Association
05 Aug 2026 05:50PM
30 Days
Services
Expenditure
Non Period Contract
Open Quotation
30 Days
Services ⇒ Professional Services
Closing on
14 Aug 2026
01:00PM
Electronic Submission
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QUOTATION DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this quotation, please seek clarification from the person(s) listed below.)
HENG YI LING
HENG_Yi_Ling@pa.gov.sg
6259 8978
Central Singapore CDD, People's Association, 9 King George's Avenue, Singapore 208581
AWARDING AGENCY
People's Association
CONTACT PERSON'S DETAILS
HENG YI LING
HENG_Yi_Ling@pa.gov.sg
6259 8978
Central Singapore CDD, People's Association, 9 King George's Avenue, Singapore 208581
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: No
Provision of mystery shopper audit on CC counter services (Year 1 - 37 CCs x 4 times)
Inclusive Consolidated Report (Year 1) - [Up to 4]
EACH
148.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1CC31 Dec 2026148.0000Local Delivery
2
Item No. 2
Mandatory to Bid: No
Option Year 1:
Provision of mystery shopper audit on CC counter services (Year 2 - 37 CCs x 4 times)
Inclusive Consolidated Report (Year 2) - [Up to 4]
EACH
148.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1CC31 Dec 2026148.0000Local Delivery
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© 2026 Government Of Singapore