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Tender for the Journey Mapping of Pre-Employment Training (PET) Learners' NYP Experience
Tender for the Journey Mapping of Pre-Employment Training (PET) Learners' NYP Experience
[Participating Tenderers are to review the attached Tender Specifications and complete and submit Part 6 - Documents for Tender Submission in the GeBIZ Tender submission]

OPPORTUNITY DETAILS

OPEN
The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
NYP000ETT26000022
NYP/CSE/019/2026
Nanyang Polytechnic
03 Nov 2026 11:50AM
90 Days
Participating Tenderers are to review the attached Tender Specifications and complete and submit Part 6 - Documents for Tender Submission in the GeBIZ Tender submission.

All correspondence regarding this tender should be directed to Ling Tze Hsuan (Tel: 6550-0646, email: ling_tze_hsuan@nyp.edu.sg) and Patrick Png (Tel: 6550-0717, Email: patrick_png@nyp.edu.sg)
Goods
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
No
Non Period Contract
Open Tender Lite
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
Services ⇒ Professional Services
Closing on
24 Nov 2026
04:00PM
Electronic Submission
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TENDER DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
LING TZE HSUAN/ PATRICK PNG
ling_tze_hsuan@nyp.edu.sg
65500646 / 65500717
CSE, NYP, 180 Ang Mo Kio Ave 8, S569830
AWARDING AGENCY
Nanyang Polytechnic
CONTACT PERSON'S DETAILS
CSE, NYP, 180 Ang Mo Kio Ave 8, S569830
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Research Discovery Phase
LOT
1.0000
Deliverables:
a. One Research plan
b. Discussion/interview guides
c. Raw and synthesised insights
d. Comprehensive current learner's experience covering end to end process, key inflection points and pain points faced.
2
Item No. 2
Mandatory to Bid: Yes
Prioritisation and Co-Creation Phase
LOT
1.0000
Deliverables:
a. List of prioritised inflection points with rationale and expected impact.
b. Preparation guide for solutioning phase.
3
Item No. 3
Mandatory to Bid: Yes
Solutioning Phase - Solutioning Sprint Sessions
ACTIVITY
5.0000
Deliverables:
a. Facilitated workshops for stakeholders to design validated prototype/solution for highlighted inflection point and pain points that are being highlighted.
b. Feedback from each Sprint completion with actionable items for further iteration and internal implementation for actual production usage.
4
Item No. 4
Mandatory to Bid: Yes
Project Close-Out Phase
LOT
1.0000
Deliverables:
a. End-to-end service journey map outlining identified inflection points, prioritized inflection points and proposed next steps for NYP to work on.
b. Native Editable Format for documents submitted as deliverables.
c. Executive presentation (Inclusive of presentation deck)
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