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Tender for the Provision of Customer Relationship Management (CRM) for Nanyang Polytechnic
Tender for the Provision of Customer Relationship Management (CRM) for Nanyang Polytechnic

OPPORTUNITY DETAILS

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
NYP000ETT26000012
NYP/CIL3/012/2026
Nanyang Polytechnic
17 Aug 2026 09:42AM
90 Days
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
EPU/CMP/10 - Computer Related Hardware, Software, and Services [$3,000,000 (EPU S6)]
IT&Telecommunication ⇒ Personal Digital Assistants
Closing on
22 Sep 2026
04:00PM
Electronic Submission
Site Briefing on
24 Aug 2026
03:00PM
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TENDER DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
PRIMARY
XIAO SIWAN
xiao_siwan@nyp.edu.sg
65500155
Nanyang Polytechnic, Centre for Industry & Lifelong Learning (CIL3), 180 Ang Mo Kio Ave 8 Singapore 569830
SECONDARY
LIM TIAN KHOON
lim_tian_khoon@nyp.edu.sg
65500096
Nanyang Polytechnic, Centre for Industry & Lifelong Learning (CIL3), 180 Ang Mo Kio Ave 8 Singapore 569830
AWARDING AGENCY
Nanyang Polytechnic
CONTACT PERSON'S DETAILS
JASTINA LIM
jastina_lim@nyp.edu.sg
65501552
Nanyang Polytechnic, Procurement & General Administration Department, 180 Ang Mo Kio Ave 8 Singapore 569830
SITE BRIEFING
Yes
24 Aug 2026
03:00PM
Online Tender Briefing
Interested Tenderers is required to confirm its attendance by registering via the online form under Clause 42.2. of Part 2 - Instructions for Tenders. Meeting invites will be sent to registered tenderers after registration close.
CONTACT PERSON'S DETAILS
XIAO SIWAN
xiao_siwan@nyp.edu.sg
65500155
Nanyang Polytechnic, Centre for Industry & Lifelong Learning (CIL3), 180 Ang Mo Kio Ave 8 Singapore 569830
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
[Table 1A] SaaS Subscription Costs by System Users - FIRM : 4 Years (Year 1 to Year 4)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
2
Item No. 2
Mandatory to Bid: Yes
[Table 1A] SaaS Subscription Costs by System Users - OPTION TO EXERCISE : 2 Years (Year 5 and Year 6)
LOT
1.0000
The delivery date indicated is tentative.
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
3
Item No. 3
Mandatory to Bid: Yes
[Table 1A] SaaS Subscription Costs by System Users - OPTION TO EXERCISE : 2 Years (Year 7 and Year 8)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
4
Item No. 4
Mandatory to Bid: Yes
[Table 1B] SaaS Annual Maintenance Cost - FIRM : 4 Years ( Year 1 to Year 4)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
5
Item No. 5
Mandatory to Bid: Yes
[Table 1B] SaaS Annual Maintenance Cost - OPTION TO EXERCISE : 2 Years (Year 5 and Year 6)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
6
Item No. 6
Mandatory to Bid: Yes
[Table 1B] SaaS Annual Maintenance Cost - OPTION TO EXERCISE : 2 Years (Year 7 and Year 8)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
7
Item No. 7
Mandatory to Bid: Yes
[Table 2] One-time Implementation Costs - FIRM
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
8
Item No. 8
Mandatory to Bid: Yes
[Table 3A] Interface Costs - One-time Implementation - FIRM
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
9
Item No. 9
Mandatory to Bid: Yes
[Table 3A] Interface Costs - Annual Maintenance - FIRM : 4 Years (Year 1 to Year 4)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
10
Item No. 10
Mandatory to Bid: Yes
[Table 3A] Interface Costs - Annual Maintenance - OPTION TO EXERCISE : 2 Years (Year 5 and Year 6)
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1Nanyang Polytechnic 180 Ang Mo Kio Ave 8 Singapore 56983001 Jan 20271.0000Local Delivery
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