A Singapore Government Agency WebsiteHow to identify

Opportunities

Supplier Directory

WHICH TO USE?

Home

Opportunities icon

NATHQ0ETT25000013 icon

Overview

Open ITT for Procurement of Subscription-Based Telephony Service

Procurement of Subscription-Based Telephony Service

AWARDED

The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.

Tender No.

NATHQ0ETT25000013

Reference No.

ND/16/2025/T

Agency

Ministry of National Development-Ministry Headquarter

Published

12 Dec 2025 04:20PM

Offer Validity Duration

90 Days

Remarks

Procurement Type

Services

Two Envelope Bidding

Tender Type

Expenditure

Covered under WTO-GPA/FTA

Yes

Procurement Nature

Non Period Contract

Procurement Method

Open Tender Lite

Request for Proposal

GRA Supply/Work Heads [Tendering Capacity]

Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$500,000 (EPU S4)]

Procurement Category

IT&Telecommunication ⇒ Others

Closed

05 Jan 2026
04:00PM

Electronic Submission

TENDER DOCUMENTS

(Please log in to view the Documents)

WHO TO CONTACT

(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)

PRIMARY

CLEMENT TAN

clement_tan@tech.gov.sg

6668 1402

5 Maxwell Road, #19-00, Singapore 069110

SECONDARY

THOMAS ONG

thomas_ong@tech.gov.sg

6668 1401

5 Maxwell Road, #19-00, Singapore 069110

AWARDING AGENCY

Awarding Agency

Ministry of National Development-Ministry Headquarter

CONTACT PERSON'S DETAILS

CLEMENT TAN

clement_tan@tech.gov.sg

6668 1402

5 Maxwell Road, #19-00, Singapore 069110

ITEMS TO RESPOND

Item No. 1
Mandatory to Bid: Yes

Unified Communications (UC) SoftPhone (For a period of 5 Years from 1st Feb 2026 to 31st Jan 2031) (MRC)

Unit of Measurement

UNIT

Required Quantity

24,000.0000

Remarks

Monthly Recurring Charge for up to 400 lines.

Item No. 2
Mandatory to Bid: Yes

Public Switched Telephone Network (PSTN) Subscription (For a period of 5 Years from 1st Feb 2026 to 31st Jan 2031) (MRC)

Unit of Measurement

UNIT

Required Quantity

3,600.0000

Remarks

Monthly Recurring Charge for up to 60 lines.

Item No. 3
Mandatory to Bid: Yes

Call Recording for UC SoftPhone (For a period of 5 Years from 1st Feb 2026 to 31st Jan 2031) (MRC)

Unit of Measurement

UNIT

Required Quantity

1,200.0000

Remarks

Monthly Recurring Charge for up to 20 lines.

Item No. 4
Mandatory to Bid: Yes

Other Charges

Unit of Measurement

LOT

Required Quantity

1.0000

Remarks

Ad-Hoc Charges. Provide list of charges under separate document. For the purpose of quoting in Annex C and in GeBIZ, please indicate a nominal price of $1.00.

Item No. 5
Mandatory to Bid: Yes

Unified Communications (UC) SoftPhone (For a period of 5 Years from 1st Feb 2026 to 31st Jan 2031) (OTC)

Unit of Measurement

UNIT

Required Quantity

400.0000

Remarks

One-Time Charges for up to 400 lines.

Item No. 6
Mandatory to Bid: Yes

Public Switched Telephone Network (PSTN) Subscription (For a period of 5 Years from 1st Feb 2026 to 31st Jan 2031) (OTC)

Unit of Measurement

UNIT