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Development, Integration, Installation, Commissioning and Maintenance of a Fully Operational Case Administration and Response Engine (CARE)
Development, Integration, Installation, Commissioning and Maintenance of a Fully Operational Case Administration and Response Engine (CARE)

OPPORTUNITY DETAILS

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
MHA00003000029290
ICT/036
Ministry of Home Affairs - Ministry Headquarter 1
08 Sep 2026 12:05PM
270 Days
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
EPU/CMP/10 - Computer Related Hardware, Software, and Services [$10,000,000 (EPU S8)]
Miscellaneous ⇒ Others
Closing on
07 Oct 2026
04:00PM
Electronic Submission
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TENDER DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
IVAN CHEONG ZHIXIONG
ivan_cheong@htx.gov.sg
AWARDING AGENCY
Ministry of Home Affairs - Ministry Headquarter 1
CONTACT PERSON'S DETAILS
MINISTRY OF HOME AFFAIRS
ivan_cheong@htx.gov.sg
ITEMS TO RESPOND
1
Item No. 10
Mandatory to Bid: Yes
ITEM 1: (FIRM) - DEVELOPMENT, INTEGRATION, INSTALLATION AND COMMISSIONING OF CARE (INCLUDING 1 YEAR WARRANTY)
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20291.0000
2
Item No. 50
Mandatory to Bid: Yes
ITEM 2: (FIRM) - 3 YEARS (YEAR 1, 2 AND 3) POST WARRANTY APPLICATION MAINTENANCE OF CARE
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20321.0000
3
Item No. 60
Mandatory to Bid: Yes
ITEM 3: (OPTION) - 2 YEARS (YEAR 4 AND 5) POST WARRANTY APPLICATION MAINTENANCE OF CARE
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20341.0000
4
Item No. 70
Mandatory to Bid: Yes
ITEM 4: (OPTION) - SOFTWARE LICENSES (LOA TO YEAR 3)
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20321.0000
5
Item No. 80
Mandatory to Bid: Yes
ITEM 5: (OPTION) - SOFTWARE LICENSES (YEAR 4 AND 5)
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20341.0000
6
Item No. 90
Mandatory to Bid: Yes
ITEM 6: (OPTION) - SECURITY TESTING (FROM SYSTEM COMMISSIONING TO YEAR 3)
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20321.0000
7
Item No. 100
Mandatory to Bid: Yes
ITEM 7: (OPTION) - SECURITY TESTING (YEAR 4 AND 5)
Activity Unit
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
131 Aug 20341.0000
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