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Overview

MAINTENANCE OF A FRONT COUNTER FINANCIAL RECEIPTING SYSTEM

OPPORTUNITY DETAILS

OPEN

The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.

Tender No.

HDB000ETT26000115

Reference No.

PCG-TN260080

Agency

Housing and Development Board

Published

24 Jun 2026 03:20PM

Offer Validity Duration

5 Months

Remarks

Procurement Type

Services

Two Envelope Bidding

Tender Type

Expenditure

Covered under WTO-GPA/FTA

Yes

Procurement Nature

Non Period Contract

Procurement Method

Open Tender

Request for Proposal

GRA Supply/Work Heads [Tendering Capacity]

Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$3,000,000 (EPU S6)]

Procurement Category

IT&Telecommunication ⇒ IT Services & Software Development

Closing on

22 Jul 2026
04:00PM

Add to Calendar

Electronic Submission

TENDER DOCUMENTS

(Please log in to view the Documents)

WHO TO CONTACT

(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)

ADEELA BINTE AHMAD JAILANI

Adeela_Ahmad_Jailani@hdb.gov.sg

60563760

PCG, HDB Hub

AWARDING AGENCY

Awarding Agency

Housing and Development Board

CONTACT PERSON'S DETAILS

THE PROCUREMENT OFFICE, PROCUREMENT & CONTRACTS GROUP, BASEMENT 1, HDB HUB, 480 LORONG 6 TOA PAYOH, SINGAPORE 310480.

ITEMS TO RESPOND

Item No. 1
Mandatory to Bid: Yes

Provision of half yearly routine maintenance for System Application as specified for year 1 and 2 (Estimated Qty of 292 sets derived from 73 counters x 2 years x twice yearly)

Unit of Measurement

SET

Required Quantity

292.0000

Remarks

Item No. 2
Mandatory to Bid: Yes

Provision of half yearly routine maintenance for System Application for year 3 (Estimated Qty of 146 sets derived from 73 counters x twice yearly. Rate applicable for optional year 3 & beyond)

Unit of Measurement

SET

Required Quantity

146.0000

Remarks

Item No. 3
Mandatory to Bid: Yes

Conduct Quarterly System Platform and Application Review for year 1 and 2 (UOM Each refer to completing all required reviews as specified within 1 quarter. Estimated Quantities derived from 4 Qtr x 2 years)

Unit of Measurement

EACH

Required Quantity

8.0000

Remarks

Item No. 4
Mandatory to Bid: Yes

Conduct quarterly System Platform and Application Review for year 3 (UOM Each refer to completing all reviews as specified within 1 quarter. Estimated Qty derived from 4 Qtr x 1 year. Rate applicable for optional year 3 & beyond)

Unit of Measurement

EACH

Required Quantity

4.0000

Remarks

Item No. 5
Mandatory to Bid: Yes

Provision of professional services for system enhancement works including design modification, implementation and other technical supports for year 1 and 2

Unit of Measurement

MAN DAY

Required Quantity

40.0000

Remarks

Item No. 6
Mandatory to Bid: Yes

Provision of professional services for system enhancement works including design modification, implementation and other technical supports for year 3. (Rate applicable for optional year 3 & beyond)

Unit of Measurement

MAN DAY

Required Quantity

20.0000

Remarks

Item No. 7
Mandatory to Bid: Yes

Removal of SYSTEM hardware items from all sites including disposal of materials on completion of contract. Hardware includes barcode readers, cheque readers, card readers and its accessories

Unit of Measurement

LOT

Required Quantity

1.0000

Remarks

Item No. 8
Mandatory to Bid: Yes

Provision of services to conduct project management activities for 2 years (year 1 and 2) including Software Quality Assurance, Software Configuration Management and other activities as specified under the Contract

Unit of Measurement

LOT

Required Quantity

1.0000

Remarks

Item No. 9
Mandatory to Bid: Yes

Provision of services to conduct project management activities for year 3 including Software Quality Assurance, Software Configuration Management and other activities as specified (Rate applicable for optional year 3 & beyond)

Unit of Measurement

LOT

Required Quantity

1.0000

Remarks

Item No. 10
Mandatory to Bid: Yes

Comprehensive maintenance to Barcode Reader including necessary replacement for year 1 and 2 (UOM "Set" refer to completing half yearly maintenance for 1 set of hardware, the estimated qty derived from 59 items x 2 years x twice yearly)

Unit of Measurement

SET

Required Quantity

236.0000

Remarks

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