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DESIGN, DEVELOPMENT & MAINTENANCE OF AI-DRIVEN LLM KNOWLEDGE MANAGEMENT SYSTEM & BUSINESS INTELLIGENCE SOLUTIONS
DESIGN, DEVELOPMENT, AND MAINTENANCE OF ARTIFICIAL INTELLIGENCE (AI)-DRIVEN LARGE LANGUAGE MODEL (LLM) KNOWLEDGE MANAGEMENT SYSTEM AND BUSINESS INTELLIGENCE SOLUTIONS

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
HDB000ETT26000093
PCG-TN260064
Housing and Development Board
25 May 2026 12:05PM
5 Months
PQM to be used for evaluation of this Tender.
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
EPU/CMP/10 - Computer Related Hardware, Software, and Services [$10,000,000 (EPU S8)]
IT&Telecommunication ⇒ IT Services & Software Development
Closing on
26 Jun 2026
04:00PM
Electronic Submission
Site Briefing on
02 Jun 2026
03:15PM
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TENDER DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
LIM HONG HOW
LIM_Hong_How@hdb.gov.sg
60563898
PCG, HDB Hub
AWARDING AGENCY
Housing and Development Board
CONTACT PERSON'S DETAILS
THE PROCUREMENT OFFICE, PROCUREMENT & CONTRACTS GROUP, BASEMENT 1, HDB HUB, 480 LORONG 6 TOA PAYOH, SINGAPORE 310480.
SITE BRIEFING
No
02 Jun 2026
03:15PM
Level 3, Oscars Room, HDB Hub, 480 Lorong 6 Toa Payoh, Singapore 310480.
CONTACT PERSON'S DETAILS
LIM HONG HOW
LIM_Hong_How@hdb.gov.sg
60563898
PCG, HDB Hub
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Provision of design thinking workshops for five user groups
LOT
1.0000
2
Item No. 2
Mandatory to Bid: Yes
Development of AI-driven LLM knowledge management chatbot includes, but is not limited to, interfacing with HDB systems, document storage, role-based access control, user interface design, performance monitoring, and security testing
LOT
1.0000
3
Item No. 3
Mandatory to Bid: Yes
Development of sixteen (16) user stories
LOT
1.0000
4
Item No. 4
Mandatory to Bid: Yes
Provision of system documentation and user training for both technical and end users
LOT
1.0000
5
Item No. 5
Mandatory to Bid: Yes
Total Cost of Ownership (TCO) of the proposed solution, excluding development costs
LOT
1.0000
6
Item No. 6
Mandatory to Bid: Yes
Future enhancements of the system and development of business intelligence solutions (2,000 man-days)
LOT
1.0000
7
Item No. 7
Mandatory to Bid: Yes
Provision of System maintenance (Year 1)
YEAR
1.0000
8
Item No. 8
Mandatory to Bid: Yes
Provision of System maintenance (Year 2)
YEAR
1.0000
9
Item No. 9
Mandatory to Bid: Yes
Provision of System maintenance (Year 3)
YEAR
1.0000
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© 2026 GOVERNMENT OF SINGAPORE
Last updated on 03 Nov 2025

© 2026 GOVERNMENT OF SINGAPORE
Last updated on 03 Nov 2025