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THE DESIGN, DEVELOPMENT AND DELIVERY OF HDB EXPERIENCE PROGRAMME (SERVICE 101)
Creation of a service course for staff to align service behaviours based on a set of common service tools / frameworks

OPPORTUNITY DETAILS

OPEN
The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
HDB000ETQ26000131
CDG-QN260006
Housing and Development Board
03 Jul 2026 12:05AM
3 Months
(1) Please refer to the attached documents for course specifications and details.
(2) The "Annex A" must be filled and submit together with other supporting documents (if any) as file attachments via GeBIZ.
Services
Expenditure
Non Period Contract
Open Quotation
30 Days
Administration & Training ⇒ Courses
Closing on
17 Jul 2026
01:00PM
Electronic Submission
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QUOTATION DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this quotation, please seek clarification from the person(s) listed below.)
ANG YUAN JUAN KAREN
Karen_YJ_ANG@hdb.gov.sg
60563151
HDB Hub, 480 Lorong 6 Toa Payoh
AWARDING AGENCY
Housing and Development Board
CONTACT PERSON'S DETAILS
HDB Hub, 480 Lorong 6 Toa Payoh
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Course Design
ACTIVITY
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1HDB Hub, MyLearningSpace21 Oct 20261.0000Delivered At Place
2
Item No. 2
Mandatory to Bid: Yes
Cost of individual runs (a class of 15 participants)
ACTIVITY
12.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1HDB Hub, MyLearningSpace21 Oct 202612.0000Delivered At Place
3
Item No. 3
Mandatory to Bid: Yes
Cost per additional participant in the class (subject to a maximum of 10 additional participants per class)
ACTIVITY
120.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1HDB Hub, MyLearningSpace21 Oct 2026120.0000Delivered At Place
4
Item No. 4
Mandatory to Bid: Yes
Mid-term review report
ACTIVITY
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1HDB Hub, MyLearningSpace18 Feb 20271.0000Delivered At Place
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© 2026 Government Of Singapore