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Invitation to Tender for the Provision of Customer Services Support Staff
Invitation to Tender for the Provision of Customer Services Support Staff

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The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.
CDVHQ0ETT26000013
Ministry of Social and Family Development - Ministry Headquarter
02 Jun 2026 03:35PM
90 Days
Services
If the tender is a two envelope tender, you need to submit separate technical and price documents in your response.
No
Expenditure
Yes
Non Period Contract
Open Tender Lite
If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item.
No
Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.
Services ⇒ Professional Services
Closing on
26 Jun 2026
04:00PM
Electronic Submission
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TENDER DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)
PRIMARY
ELAINE CHOY
Elaine_choy@msf.gov.sg
6228 7193
Registry of Marriages
8 Raffles Avenue
The Esplanade Mall
#03-03/04
Singapore 039802
SECONDARY
SHARON HA
Sharon_Ha@msf.gov.sg
6354 8377
Registry of Marriages
8 Raffles Avenue
The Esplanade Mall
#03-03/04
Singapore 039802
AWARDING AGENCY
Ministry of Social and Family Development - Ministry Headquarter
CONTACT PERSON'S DETAILS
ELAINE CHOY
Elaine_choy@msf.gov.sg
6228 7193
Registry of Marriages
8 Raffles Avenue
The Esplanade Mall
#03-03/04
Singapore 039802
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
(Base Item) Provision of Customer Service Support Staff for 24 months
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1ROM-THE ESPLANADE MALL01 Oct 20261.0000Local Delivery
2
Item No. 2
Mandatory to Bid: Yes
(Option to Extend Item) Provision of Customer Service Support Staff for further 12 months
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1ROM-THE ESPLANADE MALL31 Jul 20291.0000Others
3
Item No. 3
Mandatory to Bid: Yes
(Optional Item) Provision of setting up or tearing down services at Ficus Room at Gardens by the Bay
TRIP
312.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1ROM-THE ESPLANADE MALL01 Oct 2026312.0000Local Delivery
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