How to identify
Provision of Comprehensive Maintenance Services for Private Automatic Branch Exchange System
To engage an Alcatel-Lucent licensed contractor to provide comprehensive maintenance services and
undertake the necessary hardware and software upgrades for the PABX system for a period of 2 year.

OPPORTUNITY DETAILS

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CAA000ETQ26000028
Civil Aviation Authority of Singapore
28 Sep 2026 11:05AM
30 Days
60 Airport Boulevard, #04-01, Changi Airport Terminal 2, Singapore 819643
Services
Expenditure
Non Period Contract
Open Quotation
30 Days
IT&Telecommunication ⇒ Telecommunication Devices
Closing on
09 Oct 2026
01:00PM
Electronic Submission
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QUOTATION DOCUMENTS
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WHO TO CONTACT
(For all queries pertaining to this quotation, please seek clarification from the person(s) listed below.)
BOO WAN XIAN CELESTE
celeste_boo@caas.gov.sg
60 Airport Boulevard, #04-01, Changi Airport Terminal 2, Singapore 819643
AWARDING AGENCY
Civil Aviation Authority of Singapore
CONTACT PERSON'S DETAILS
BOO WAN XIAN CELESTE
celeste_boo@caas.gov.sg
60 Airport Boulevard, #04-01, Changi Airport Terminal 2, Singapore 819643
ITEMS TO RESPOND
1
Item No. 1
Mandatory to Bid: Yes
Comprehensive Maintenance Services for all offices/areas connected to CAAS Alcatel-Lucent PABX system
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1CAAS Terminal 2 level 404 Dec 20261.0000Local Delivery
2
Item No. 2
Mandatory to Bid: Yes
Hardware and Software upgrade: Upgrade of Alcatel-Lucent OmniPCX Enterprise system to the latest version inclusive of necessary hardware accessories and software license
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1CAAS Terminal 2 level 404 Dec 20261.0000Local Delivery
3
Item No. 3
Mandatory to Bid: Yes
Alcatel-Lucent Solution Premier Services (SPS) for 2 years, including Alcatel-Lucent Principal support on the software with updates
LOT
1.0000
DELIVERY INFORMATION
S/NLocationDelivery DateQuantityDelivery Terms
1CAAS Terminal 2 level 404 Dec 20261.0000Local Delivery