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Overview

Provision of Maintenance Contract for IT Equipment

OPEN

The information contained within the procurement notices/documents is intended for the sole purpose of suppliers preparing for their bids, and shall be used only for this intended purpose. They shall not be reproduced, distributed, adapted, modified, republished, displayed, broadcasted, hyperlinked, framed or transmitted in any manner or by any means without prior permission, other than for its intended purpose.

Tender No.

JTC000ETT24000044

Reference No.

JTC24T0003

Agency

Jurong Town Corporation

Published

06 May 2024 12:05PM

Offer Validity Duration

3 Months

Remarks

(a) This tender requires electronic response via GeBIZ and ONLY prices that are submitted electronically will be accepted by the Corporation.

(b) The Lump Sum Tender Price and softcopy attachments (refer to Cover Letter) must be submitted electronically via GeBIZ.

Other Eligibility Criteria:

1) The Tenderer must submit proven track records of at least 1 maintenance contract, awarded of value over $1,000,000 of IT equipment (including network equipment and/or servers and storage) between Year 2019 and Year 2024.

2) The Tenderer shall have back-to-back support agreement with OEM Principals for the respective category (viz Network or Server+Storage or both) which the Tenderer will be participating. Please refer to Appendix A for the brand listing.

Procurement Type

Services

Two Envelope Bidding

Tender Type

Expenditure

Covered under WTO-GPA/FTA

Yes

Procurement Nature

Period Contract

Period Contract Start Date

05 Aug 2024

Period Contract End Date

04 Aug 2027

Procurement Method

Open Tender

Request for Proposal

GRA Supply/Work Heads [Tendering Capacity]

Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion.

EPU/CMP/10 - Computer Related Hardware, Software, and Services [$3,000,000 (EPU S6)]

Procurement Category

IT&Telecommunication ⇒ Softwares & Licences

Closing on

30 May 2024
04:00PM

Add to Calendar

Electronic Submission

TENDER DOCUMENTS

(Please log in to view the Documents)

WHO TO CONTACT

(For all queries pertaining to this tender, please seek clarification from the person(s) listed below.)

PATRICK CHONG YUENG YEEN

Patrick_CHONG@jtc.gov.sg

0000

The JTC Summit, 8 Jurong Town Hall Road, Singapore 609434

AWARDING AGENCY

Awarding Agency

Jurong Town Corporation

CONTACT PERSON'S DETAILS

HO SHAN SHAN ARINA

Arina_HO@jtc.gov.sg

0000

The JTC Summit, 8 Jurong Town Hall Road, Singapore 609434

ITEMS TO RESPOND

Item No. 1
Mandatory to Bid: Yes

PART A1 (BASE OFFER) - MAINTENANCE FOR NETWORK EQUIPMENT FOR 3 YEARS

Unit of Measurement

PACKAGE

Required Quantity

1.0000

Remarks

Fully Electronic submission: Tenderers, please submit your Lump Sum Tender Price electronically via GeBIZ including all required softcopy files attachments.

Item No. 2
Mandatory to Bid: Yes

PART A2 - (OPTIONAL ITEM) IP PHONES REQUIREMENT

Unit of Measurement

PACKAGE

Required Quantity

1.0000

Remarks

Fully Electronic submission: Tenderers, please submit your Lump Sum Tender Price electronically via GeBIZ including all required softcopy files attachments.

Item No. 3
Mandatory to Bid: Yes

PART B1 (BASE OFFER) - MAINTENANCE FOR SERVER & STORAGE EQUIPMENT FOR 3 YEARS

Unit of Measurement

PACKAGE

Required Quantity

1.0000

Remarks

Fully Electronic submission: Tenderers, please submit your Lump Sum Tender Price electronically via GeBIZ including all required softcopy files attachments.

Item No. 4
Mandatory to Bid: Yes

PART B2 - (OPTIONAL ITEM) CMG REQUIREMENT

Unit of Measurement

PACKAGE

Required Quantity

1.0000

Remarks

Fully Electronic submission: Tenderers, please submit your Lump Sum Tender Price electronically via GeBIZ including all required softcopy files attachments.

Item No. 5
Mandatory to Bid: Yes

PART B3 - (OPTIONAL ITEM) DMS REQUIREMENT

Unit of Measurement

PACKAGE

Required Quantity

1.0000

Remarks

Fully Electronic submission: Tenderers, please submit your Lump Sum Tender Price electronically via GeBIZ including all required softcopy files attachments.